How do I redeem the top-up amount after making a purchase?

Hey everyone! I hope you're all enjoying the game. I have a question about the top-up process. How do I redeem the top-up amount after making a purchase? I'm a bit confused and could use some help. Thanks in advance!

FOCAL 06-08-23, 9:34 a.m. carlredford
Hi! Sure thing, I'd be happy to assist you with the top-up redemption process. Once you've completed the top-up transaction and the payment goes through, the redemption process is typically automatic. In most cases, you should receive the added game credits or Top Up Mobile or Buy Gift Card currency directly into your account balance.

However, if you don't see the credits immediately, don't worry. Sometimes, there might be a slight delay due to server processing or connectivity issues. Give it a few minutes and try restarting the game. If the credits still don't show up, it's best to Buy gift card contact the game's support team or customer service. They can look into the issue and help you get your top-up credited.

Additionally, make sure you're entering the correct account details while making the top-up. Double-check the payment confirmation and any email receipt you receive after the transaction to ensure everything matches your account. Hope this helps!
06-08-23, 9:45 a.m. davidjwillson

When adding funds, double check that you are using the right account information amanda the adventurer
07-08-23, 2:06 p.m. Yuksioa

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