Could you please give us following details:
1) Does the printer works with Ubuntu based x86 operating systems?
2) Which commands are used to access network printer? What are the error messages?
I have run the "sudo apt-get install cups cups-client" command .I have got the following error message
"package cups is not available ,but is referred to by another package.
this may mean that the package is missing,has beenobsoleted,or is onlyavailablefrom another source
E:Package cups 'has no installation candidate"
Do you have FOSSEE laptop(http://laptop.fossee.in)?
Is it Ubuntu 14.04.1 based?
I have verified the above commands on two of my new machines and they worked fine.
Can you give me the output for following commands?
1) cat /etc/lsb-release
2) cat /proc/version
this is Fosse laptop
the command gives
Linux version 3.4.5 (srikant@gnu-linux-org) (gcc version 4.5.2 (Sourcery G++ Lite 2011.03-41) ) #1 SMP PREEMPT Fri Feb 27 19:50:43 IST 2015
Kernel 0.26.00.00 (Feb 27 2015 - 19:48:13)
Thanks for the information.
Can you perform a sudo apt-get update ?
And try the above mentioned steps.
The only reason I could think of now is altered /etc/apt/sources.list,some repositories are turned off which is causing missing cups error.
Please try enabling all repositories, either by modifying /etc/apt/sources.listor through synaptic package manager.