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Problem with the use of earphones

Whenever I plug the earphones in the laptop, most of the time nothing is audible and the earphones start working only after the laptop is restarted once. Rarely earphones start working If I wait for few minutes after they are plugged in. Sometimes even after restarting the laptop, the earphones don't work and the lapptop has to be restarted multiple times till the earphones get functional.


Affordable-Laptop 31-10-19, 7:30 a.m. Vikram
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It seems like hardware trouble with the laptop's audio jack. Please get it examined by the RDP support team.

02-11-19, 12:47 a.m. Srikant
There is no hardware problem. Earphones work fine when the computer is restarted.

03-11-19, 11:18 a.m. Vikram

Hi, 

There's also a chance the problem isn't with the jack or the headphones you're using but has to do with the audio settings of the device. Just open up the audio settings on your device and check the volume level as well as any other settings that might mute the sound.

 

 

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13-12-19, 12:37 a.m. AmeliaR

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