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Not able to run this software. Tried installing it many times. Could you please help me sort out this issue?

I have attached the error occuring while working on this software. Please do check and do the needful as soon as possible.


eSim 21-09-19, 3:41 p.m. shafaz

Answers:

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Dear Sir/ madam,
Couple of things I would like to point out that were done wrong during installation:
1. Chosen F:/ drive instead of C:/ drive to create the FOSSEE folder.
2. Created another folder named ece under the FOSSEE folder. You were supposed to create only the FOSSEE folder under C:/ drive.

Make sure you have the latest version of eSim from https://esim.fossee.in/downloads, and delete the old files related to the older version of eSim altogether.
Now watch the spoken tutorial for Windows installation [ https://spoken-tutorial.org/watch/eSim/Getting+started+with+eSim+Windows+installation/English]
PLEASE DO NOT MISS OUT ON ANY STEPS, OR DEVIATE FROM THE STEPS MENTIONED in the tutorial.

Revert back to contact-esim@fossee.in , for further query

21-09-19, 3:55 p.m. Gloria

I still find the same issue even after following the steps correctly. Can you please help me out?


21-09-19, 7:48 p.m. shafaz

By mistake I had deleted few files from my Quick Heal Internet security. After that I'm facing this problem.


21-09-19, 7:54 p.m. shafaz

Remove the old installer and its dependancies and try to reinstall the updated version of eSIm from our website. You can mail us to contact-eSim id


23-09-19, 10:24 a.m. Gloria

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